Privacy Policy

Introduction

HealthVita ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Place orders for products
• Subscribe to our newsletter
• Contact us via email or phone

This information may include:

• Name and contact information (email address, phone number, postal address)
• Order information and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and inquiries
• Communicate with you about products and services
• Improve our website and customer service
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud or security issues

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract performance: Processing necessary to fulfill orders and provide services
• Consent: When you have given explicit consent for specific purposes
• Legitimate interests: For business operations, fraud prevention, and website improvement
• Legal obligations: To comply with applicable laws and regulations

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist with business operations (payment processing, shipping, email services)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

HealthVita
Hviezdoslavovo námestie 8
911 01 Trenčín, Slovakia
Phone: +421 32 890 12 97
Email: [email protected]